Deal to professionalize Clark airport personnel signed

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Wednesday, May 28, 2014

CLARK FREEPORT -- The Clark International Airport Corporation (CIAC) has forged an agreement with the Development Academy of the Philippines (DAP) to improve the airport management organization.

Officials of the two entities signed on Wednesday a memorandum of agreement, a deal for the “Transformation of the Clark International Airport Corporation Towards Performance Excellence” in a bid to achieve the Philippine Quality Award.

CIAC president and CEO Victor Jose Luciano and DAP president Antonio Kalaw Jr., signed the deal in a simple ceremony held at the Clark Museum.


The Philippine Quality Award is the highest award in the country and CIAC is the first airport corporation in the country to apply for the award.

Luciano said this is part of the Aquino administration’s move to further enhance the organizational transformation of the Government Owned and Controlled Corporations (GOCCs).

“This is a very important milestone and day for us, all of us in CIAC from top to our rank and file, because this will give us the chance to further elevate CIAC to achieve the Philippine Quality Award-Business Excellence Framework,” Luciano said during the event.

Luciano encouraged CIAC officers and employees to participate in the endeavor to improve the state-owned firm’s services.

Kalaw thanked Luciano for the support and opportunity to train and prepare CIAC personnel for a higher level in government service, particularly to Clark airport passengers.

He said CIAC is the first airport firm to vie for the Philippine Quality Award, the highest award in the country being awarded by the President of the Philippines.

“I hope that you will get the award within two years,” he added.

Under the agreement, DAP shall organize a team which will conduct the project dubbed as Transformation of the Clark International Airport Corporation Towards Performance Excellence which will train the CIAC BEST Team and other staff which will include Self-Assessment, Management System Development, Planning and Roadmapping towards Business Excellence.

CIAC will form a counterpart support team tasked to work closely with the DAP-Center for Quality and Competitiveness (DAP-CQC) Project Team regarding the technical and administrative requirements of the project, including monitoring of the progress of the various project activities.

CIAC had already been certified as ISO 9001:2008 under Passenger Facilitation and Internal Processes by the TUV Rheinland.

Published in the Sun.Star Pampanga newspaper on May 29, 2014.

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