Social work from the heart

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Saturday, March 28, 2015


HER passion in helping people in need has greatly influenced her decision to take up Bachelor of Science in Social Work course.

Ann Y. Jickain started early in helping the community.

“As early as 9 years of age, I started my engagement sa Redemptorist Church (now called as Our Mother of Perpetual Help Parish). My father kasi is a sacristan sa simbahan. Sa anim na anak, I’m the only one who took a social work course, majority of my siblings business course sila. I help out in community activities with the seminarians. They encourage me na in time, I can also be of help sa kanila,” she says.

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After finishing her BS Social Work course at University of Mindanao (UM) in 1997, Jickain was employed in some non-government organizations here that also cater programs and activities for the community.

Two years after, she took the board exam and passed.

It was in 2010 when she got a job at Department of Social Welfare and Development (DSWD) here in the region and was assigned as Monitoring and Evaluation Officer of the Pantawid Pamilyang Pilipino Program (4Ps).

With her outstanding performance, in less than two years she was offered a permanent position, as Social Welfare Officer 2.

“I was the SWAD team leader for Davao del Norte. My responsibilities covers eleven cites and municipalities of the province. We are there to implement the DSWD programs and services,” says the 38-year-old social worker.

Because of her very demanding job, Jickain admits that she has to sacrifice a lot, even some time to be with her family just to accomplish some errands been asked for her job.

“Number one talaga is your family should understand what you are doing, the nature of your work. Na why bigla lang akong nawawala because I have to travel and why pag weekends I can’t be with them,” says Jickain, a proud mom of a 16-year old lady.

She added that there was a time that she tagged her daughter to work to let her see what she is doing.

“I’m exposing her to what I am doing. I am communicating with her na eto yung ginagawa ko. Maganda din kasi na you’re working, you let them feel and know anu yung ginagawa mo na wala kang binibitbit na bagahe. You don’t worry kasi they understand.”

When Jickain was assigned as DSWD Municipal Coordinator for Cateel Davao Oriental after typhoon Pablo hit the area, she said that it is one of the greatest challenge he encountered on her career.

She said convincing people that the government is doing its part with its partner agencies in answering the typhoon victim’s needs is not an easy tasked to do.

"It’s very challenging kasi nga they are affected and you have to make sure na they understand fully ano yung kailangan nila. Kaya, what I did, If they have complains I see to it na bago sila lumabas ng opisina klaro sa kanila yung sagot sa kanila reklamo, what they should do, who can help them, sinong pwede nilang lapitan."

February 20 this year during the 64th Founding Anniversary of DSWD XI, Jickain was cited as Best Social Worker, a citation that she considers a blessing.

“I’m just so grateful na they gave me such citation from all the contenders sa region. Parang added points na yun that the agency notices your efforts.”

In her speech during the awarding ceremony held at Grand Menseng Hotel, Jickain was teary-eyed while extending her appreciation for the recognition she received.

She then reminds other social workers to work beyond the expectation, remain committed to their vows in serving the public.

“My attitude once they give me a job is I made sure gawin ko talaga even if I have to spend more than eight hours just to accomplish the task. Yung time it will not matter, like may disasters, you can’t say na ‘ay 8-5 lang ako,’ you have to work beyond those hours just to make sure you were able to give the service they need.”

Having this kind of intense passion and love to her work, Jickain gives a big credit to her parents.

She narrates that her father being a sacristan of the church for 35 years, while his mom as a plain housewife taught them to value word of honor and always give your best in every task given to you.

“With our economic situation bale reward namin sa parents namin is we study hard to make them happy and they will be proud sa amin. Always gyud ginaremind sa akong papa sa amoa na bisan asa mi magtrabaho, motrabaho og tarong ug buhaton unsa ang angay buhaton.”

Jickain promised that despite how demanding her job is, that she has to put all her effort and time to accomplish her assigned task, she will remain positive and devoted to fulfill her vow, to listen, to help and to heal, always proud of being a social worker.

Published in the Sun.Star Davao newspaper on March 29, 2015.

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