BPI wins 11th Best Retail Bank recognition in Asian Banker awards

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Monday, March 30, 2015


MAKATI City— Bank of the Philippine Islands was named 2015 Best Retail Bank in the Philippines by The Asian Banker. This is the 11th time BPI was awarded since the publication and its International Panel of Advisors started the awards program in 2002.

The Best Retail Bank award highlights BPI’s strong leadership in retail banking through its commitment to sustainability, profitability and providing best-in-class technology and distribution channels, the bank said in a press statement.

“BPI’s success is a result of many developments rooted on the bank’s focus on its customers,” said Natividad N. Alejo, head of Retail Clients Group. “Among the bank’s biggest achievements that merited this award is in the area of electronic banking. Currently, eight out of 10 transactions of BPI clients are carried out through our electronic channels.”

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Alejo said BPI’s enhanced BPI Express Mobile app for iOS, Android and Blackberry devices is consistently the most downloaded finance app in the country. “BPI Express Mobile has not only helped drive BPI’s customers into the digital banking space, it has also made a lot of Filipinos more at ease with electronic banking,” she said.

Through the years, BPI has consistently made an impact in retail banking by providing clients with product and service innovations. Apart from the mobile app, BPI is the first and only bank to offer in-branch electronic assistants, called BEAs, which facilitate and shorten over-the-counter transaction processes. BPI also has the most number of cash deposit machines deployed the country. (PR)

Published in the Sun.Star Cebu newspaper on March 31, 2015.

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