Solution to coins shortchanging

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Thursday, April 3, 2014

CONSUMERS and shoppers are tight-lipped on this issue of being shortchanged by stores like groceries, drugstores, department stores and the like. When you buy from a big supermarket, a shopper normally does not count the money changed for his total purchase. With this behavior, store owners get away with this unlawful act of shortchanging the customers.


Shoppers are not even given the consolation of being told that the coins given back as change is lacking and the poor shopper is ashamed to demand for the monetary change due to him or her.



The Department of Trade and Industry (DTI) or any concerned agency of government has been remiss of their duties in protecting the consumers. DTI never had that strong will to find a way how to resolve the issue. Neither the Bangko Sentral ng Pilipinas care at all.


But there is a solution to this, guys, said a golfer. DTI and the local governments must require the supermarkets, groceries, department stores, drugstores and others to issue legitimate paper money denomination in centavo values of 5s, 10s, 25s. Simple process is when a drugstore lacks 25 centavos, it gives a 25-centavo paper money denomination which a customer can use in any of the drugstore branches.


This paper money can be valid for six months at the minimum. If legislators like councilors in a town or city could think of ordinances or resolutions about the non-use of plastic, or non-smoking and whatever, there is no reason why they could not pass an ordinance requiring all stores that could not provide exact money change to its customers, to be required to issue paper money denominations for future use.
The simple logic carries the point that a customer had deposited already to the businessman the 25 centavos which was not given back to him or her during a legitimate purchase. So the customer deserves to make use of that excess money he owns to be used for future purchases.


This matter does not even require a law but obliges the conscience of businessman to a moral obligation of returning back the money to the lawful owner. Now we want to hear it from the mayors and councilors all over.

Published in the Sun.Star Bacolod newspaper on April 03, 2014.


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